Just Casino Responsible Gaming

Our Commitment to Safe Play

We at Just Casino understand that gambling can become problematic for some individuals, and we take that reality seriously. Our responsible gaming programme is designed to empower players with the information and tools they need to make informed decisions. Whether you are a casual player looking to set a weekly budget or someone who feels their gaming habits may have become concerning, our platform is here to support you.

Just Casino is committed to maintaining a gaming environment that prioritises player wellbeing alongside entertainment. We cooperate with independent organisations, integrate protective technology directly into our platform, and train our support team to recognise and respond to signs of problem gambling with care and without judgement.

Responsible Gaming Tools Available to You

At Just Casino, we offer a comprehensive range of self-management tools that you can access directly through your account settings at any time. These tools are designed to give you full control over your gaming activity:

• Deposit Limits – Set daily, weekly, or monthly limits on how much you can deposit into your account. Once a limit is set, it takes effect immediately.
• Loss Limits – Cap the amount you are willing to lose over a set period. This helps prevent chasing losses and keeps your sessions within a planned budget.
• Wager Limits – Control the total amount you bet during a given timeframe.
• Session Time Limits – Set a maximum duration for your gaming sessions. When your time is up, you will receive an automatic notification.
• Reality Checks – Receive periodic on-screen reminders of how long you have been playing, helping you stay aware of time spent at our casino.
• Cooling-Off Periods – Take a short break from gaming for a defined period — 24 hours, 7 days, or 30 days — without closing your account permanently.
• Self-Exclusion – If you feel you need a longer break, we at Just Casino offer self-exclusion options that can last from several months up to several years. During this period, you will not be able to access your account or receive any promotional communications from us.

To adjust any of these settings, log into your Just Casino account and navigate to the Responsible Gaming section of your profile, or contact our support team via live chat and we will assist you directly.

Recognising Problem Gambling

We at Just Casino encourage all players to regularly reflect on their gaming behaviour. Gambling should feel enjoyable and controlled — if it starts to feel otherwise, it may be time to seek help. Some signs that gaming may be becoming a problem include:

• Spending more money or time gambling than you originally intended
• Feeling anxious, irritable, or restless when not gambling
• Chasing losses in an attempt to recover money
• Neglecting personal, professional, or family responsibilities to gamble
• Borrowing money or selling possessions to fund gambling
• Lying to friends or family about the extent of your gambling activity
• Using gambling as a way to escape problems or negative emotions

If any of these patterns feel familiar, we urge you to reach out — either to our support team at Just Casino or to one of the independent organisations listed below. Asking for help is a sign of strength, and support is always available.

Underage Gaming Prevention

Here at Just Casino, we are firmly committed to preventing underage access to our platform. Our casino is strictly for players aged 18 and over, and we enforce this through mandatory age verification during the registration process. We may request additional documentation at any point to confirm a player's identity and age, and any account found to belong to a minor will be closed immediately with all funds returned.

We also recommend that adults who share devices with children make use of parental control software to restrict access to online gambling websites. Trusted tools include:

• GamBlock – gamblock.com
• Net Nanny – netnanny.com
• Cyber Patrol – cyberpatrol.com

Support Organisations and Resources

At Just Casino, we want to make sure that players always have access to professional help if they need it. We work alongside a number of internationally recognised organisations that offer free, confidential support to individuals and families affected by problem gambling:

These organisations offer helplines, online chat, counselling, and community support — all free of charge. We at Just Casino strongly encourage any player who is struggling to reach out to them without hesitation.