Just Online Casino Privacy Policy

At Just Online Casino, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access our platform at Just Casino.com. By completing the just casino sign up process and using our services, you acknowledge that you have read and understood this policy. We encourage you to review it carefully before registering or continuing to use our platform.

1. Who We Are

We operate Just Online Casino as a licensed online gaming platform offering casino games, live dealer tables, sports betting, and promotional programmes to eligible players in permitted jurisdictions. Our primary markets include Canada, New Zealand, Norway, South Africa, and Switzerland. When you engage with just casino online, all data processing described in this policy is carried out by us as the data controller responsible for your personal information.

2. Information We Collect

When you interact with our platform — whether during just casino login, making a deposit, or claiming a just casino bonus — we may collect the following categories of personal data:

2.1 Registration and Identity Data

• Full name, date of birth, and nationality
• Email address, phone number, and residential address
• Username and account credentials used for just casino log in
• Copies of government-issued identification documents for KYC verification
• Proof-of-address documentation, particularly where bonus eligibility is assessed on the basis of citizenship versus residency

2.2 Financial and Transaction Data

• Payment method details including card numbers, e-wallet identifiers, and cryptocurrency wallet addresses
• Deposit and withdrawal history, including just casino withdrawal time records
• Transaction amounts, currency conversions, and processing timestamps
• Information related to our minimum deposit thresholds and withdrawal limit enforcement

2.3 Technical and Usage Data

• IP address, browser type, operating system, and device identifiers
• Data gathered when you use the just casino app or access our mobile browser version
• Session logs, clickstream data, and game activity records
• Cookies and similar tracking technologies as described further below

2.4 Bonus and Promotional Data

• Just casino promo code entries, including codes such as JUST2, JUST3, JUST4, and JUST5
• Free spin usage, wagering progress, and just casino free spins redemption history
• Space Club loyalty points, level status, and comp-point exchange records
• VIP Galaxy status and associated adjusted limit settings

3. How We Use Your Information

At Just Casino, we use the personal data we collect for the following purposes:

• To create and manage your account, including enabling secure just casino login and account authentication
• To process deposits and withdrawals, verify payment methods, and enforce transaction limits
• To assess and deliver just casino bonus offers, free spins, cashback, and loyalty rewards
• To verify your identity and comply with anti-money laundering (AML) and Know Your Customer (KYC) obligations
• To enforce our restricted country policy and ensure players from prohibited jurisdictions cannot access real-money services
• To detect and prevent fraud, bonus abuse, and any activity that violates our terms and conditions
• To personalise your experience on our platform, including game recommendations and promotional communications
• To provide customer support via live chat and at support@Just Casino.com
• To comply with applicable laws, regulatory requirements, and licensing obligations

4. Legal Basis for Processing

Our Just Casino platform processes your data on the following legal grounds:

• Contractual necessity — processing required to perform our agreement with you, including account management and payment processing
• Legal obligation — processing necessary to comply with AML regulations, identity verification mandates, and other applicable laws
• Legitimate interests — processing carried out to prevent fraud, secure our systems, and improve our services
• Consent — where you have provided explicit consent, such as for receiving marketing communications or promotional offers including just casino no deposit bonus notifications

5. Cookies and Tracking Technologies

We use cookies and similar technologies on the Just Online Casino platform to ensure functionality, analyse usage patterns, and improve your experience. These technologies help us maintain your session during just casino log in, remember your preferences, and measure the effectiveness of our promotional campaigns.

You may manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our platform, including the just casino app download experience and certain interactive features.

6. Data Sharing and Disclosure

We do not sell your personal information to third parties. However, we may share your data with:

• Game providers and software suppliers whose titles appear in our lobby, including Pragmatic Play, Evolution, Hacksaw Gaming, Nolimit City, and others, to the extent necessary for service delivery
• Payment processors and financial institutions handling your deposits and withdrawals
• Identity verification and KYC service providers
• Regulatory authorities and law enforcement agencies where disclosure is legally required
• Third-party analytics and marketing partners acting under strict data processing agreements

At Just Online Casino, we require all third parties to maintain appropriate security standards and to use your data only for the specific purposes for which it was shared.

7. Data Retention

We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable law and our licensing conditions. Financial records, identity documents, and transaction histories are typically retained for a minimum of five years following account closure to satisfy AML and regulatory requirements. Promotional data, including just casino promo codes used and just casino free spins histories, is retained for the duration necessary to administer our loyalty and bonus programmes.

8. Your Rights

Depending on your jurisdiction, you may have the following rights in relation to your personal data that we hold:

• The right to access a copy of the personal information we hold about you
• The right to request correction of inaccurate or incomplete data
• The right to request erasure of your data, subject to our legal retention obligations
• The right to object to or restrict certain types of processing
• The right to data portability in a structured, machine-readable format
• The right to withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact our support team via live chat or by emailing support@Just Casino.com. We will respond to verified requests within the timeframe required by applicable law.

9. Security Measures

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our Just Casino platform uses encryption protocols for data transmission, secure storage systems for sensitive account information, and access controls that limit internal data handling to authorised personnel only. While we work diligently to protect your information, no method of transmission over the internet is entirely without risk, and we encourage you to use strong, unique passwords and to safeguard your just casino login credentials at all times.

10. Restricted Jurisdictions and Data

Our platform enforces an account-level ban for players from 25 jurisdictions, including the United States, United Kingdom, France, Germany, and others listed in our Terms and Conditions. We collect and process location data, IP addresses, and identity documents specifically to enforce these restrictions and to ensure compliance with our licensing obligations. Players in bonus-restricted territories — including Macedonia, Moldova, the Philippines, Sierra Leone, and Ukraine — may hold accounts but are ineligible for any just casino bonus, just casino free spins, or any other promotional reward. The burden of proof for residency-based exceptions lies with the player and is assessed through verified proof-of-address documents.

11. Children's Privacy

Our services are strictly intended for individuals aged 18 years and over, or the legal gambling age in their jurisdiction if higher. We do not knowingly collect personal data from minors. If we become aware that a person under the minimum legal age has registered an account with Just Online Casino, we will immediately suspend the account, void any associated activity, and delete all related personal data in accordance with our legal obligations.

12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. When we make material changes, we will notify you by email or by posting a prominent notice on our platform. Your continued use of Just Online Casino following the effective date of any updated policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we protect your data.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way we handle your personal data at Just Casino, please do not hesitate to contact us. Our support team is available 24/7 via live chat on Just Casino.com, or you can reach us by email at support@Just Casino.com. We are committed to resolving all privacy-related enquiries promptly and transparently.